Terms & Conditions

Terms and Conditions

Welcome to Qmobile! These terms and conditions become binding once you access or use our services, kindly glance through them.


These are the conditions you must accept when you visit our site and if you want to buy anything from it. If you have any query, please feel free to get in touch.

License to Use the Website

Viewing, downloading for caching purposes only, and printing pages from this website is permitted for personal use, subject to restrictions outlined below and elsewhere in these terms and conditions.

You must not:

  • Republish material from this website (including on another website).
  • Sell or rent from the website.
  • Use any material on our website for commercial purposes, including reproducing, duplicating, or copying it.
  • Edit or modify any material on the website.

Product Information

We try our best to ensure accuracy in all product descriptions and details presented on our website, but from time to time there might be errors. In case there is a mistake concerning the price or availability of the item/s you have purchased, we shall give you notice immediately upon realization. This gives you a chance either confirming whether you want to proceed with your purchase at the right cost and time or withdrawing entirely by placing another order through our system if necessary. The most likely reason for a lack of response is that you do not want the goods anymore and the order will be deemed null and void if that is the case.

Returns and Exchanges

Our return policy allows returns only for major problems. For QWatch, we offer a 3-month replacement warranty with no refunds. For QMobile, we offer a 12-month warranty provided by the distributor. If you have any issues, please call the service center for resolution.

Payment Security and Methods

We offer secure payment options to ensure your transactions are safe. For more details, please refer to our Payment Security and Methods page.


Upgradation of our terms may be done at any time selecting different periods. Users who will have the pleasure to do so shall be responsible for implementing the new conditions in their use of our website soon after such an act took place. Hence it is important for those users to check back on this page periodically in order not to miss any changes.