Shipping Policy

At QMobile, we understand that accidents happen. That's why we're here to make your digital lifestyle process as smooth as possible for you.

At QMobile, we want you to be thrilled with your purchase. That's why we offer the Open Box Feature with our shipping policy. When your QMobile order arrives, you can open the parcel box and check if you've received the correct product.

How it Works:

  • When your order arrives, carefully open the parcel box.
  • Check if the product inside matches what you ordered.
  • If everything looks good, you're all set!
  • If there are any issues, please contact our customer service team immediately for assistance.

Why We Offer This:

  • We understand that sometimes mistakes happen.
  • The Open Box Feature allows you to verify your order right away.
  • It gives you peace of mind knowing you've received the correct product

Important Notes:

  • Please open the parcel box gently to avoid damaging the product inside
  • If you need to return or exchange your order, please refer to our return policy for instructions.

Thank you for choosing QMobile. We're dedicated to making sure your shopping experience is as smooth and enjoyable as possible.